Returns

Exchange Policy 

Upon receiving your shoes, if an exchange is required due to defects on the shoes or if there is simply a change of mind on the desired designs, please kindly email us at sales@bernsc.com. Please do state the reason for exchange request and the name of shoes, size and colour that you would like an exchange for.

An exchange, free of any charges, can be made within 7 days upon receipt of the shoes. Drop us a note and we will respond within 48 hours, an arrangement will be then made for the necessary exchange required.

For customers out of Singapore, please kindly note that the process of an exchange may take up to 4 weeks due to overseas shipping. Shipping charges may apply.